CVCraft Privacy Policy
Last Updated: October 26, 2023
Welcome to CVCraft. We are committed to protecting the privacy and security of your personal and professional information. This Privacy Policy explains how CVCraft (the "App," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our resume and CV building services.
1. Information We Collect
We collect information necessary to provide you with our premium CV building services, focusing on innovation, ease of use, and professional results.
1.1 Information You Provide Directly
- Account Information: Name, email address, password (encrypted), and billing information if you subscribe to premium features.
- CV/Resume Content: All personal details, work history, education records, skills, achievements, and custom text you input to create your documents. This is the core data we process.
- Communication Information you provide when you contact our support team (e.g., via the Contact Us page).
1.2 Information Collected Automatically
- Usage Information about how you access and use the App, such as your IP address, browser type, operating system, the pages you view, and the time spent on those pages.
- Device Information: Information about the mobile device or computer you use, including hardware model and unique device identifiers.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the functionality and professional quality of the CVCraft App.
- To process your subscriptions and payments for premium services.
- To communicate with you regarding your account, updates, security alerts, and support requests.
- To analyze usage trends to enhance user experience and develop new features.
- To ensure the security and integrity of our services and prevent fraud.
3. Data Sharing and Disclosure
We will not rent, sell, or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share data with trusted third-party vendors, consultants, and other service providers who need access to such information to perform services on our behalf (e.g., payment processing, hosting). These parties are obligated to keep your information confidential.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Crucially, we do not sell or share the content of your actual CV/resumes with employers or recruiters without your explicit instruction.
4. Data Security
We implement robust technical and organizational security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes industry-standard encryption for data transmission and storage, though no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. If you close your account, we will delete your core personal data, though some aggregated or anonymized data may be retained for analytical purposes.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and Correction: Request a copy of the personal data we hold about you or request corrections to inaccurate data.
- Deletion (Right to be Forgotten): Request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: Opt-out of receiving promotional communications from us.
To exercise these rights, please contact us via the details provided on our Contact Us page.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@cvcraft.com (or via our official Contact Us form).